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Customer Service Coordinator

1 month ago

Edmonton, Alberta, Canada Eden Hair Extension and Braiding Full time

We are seeking a highly skilled Front Desk Associate to join our team at Eden Hair Extension and Braiding. As the first point of contact for clients, this role requires excellent communication skills and a warm welcoming demeanor.

The successful candidate will provide exceptional customer service, answering phone calls, responding to inquiries, and addressing client concerns in a professional and timely manner.

This is a permanent position with 35 hours of work per week, offering a competitive salary range of $25,000 - $30,000 annually, depending on experience and qualifications.

Key responsibilities include:

  • Scheduling and Confirming Appointments: Manage appointment schedules, ensuring seamless communication with clients and staff members.
  • Record Keeping and Data Entry: Maintain accurate records of client interactions, appointments, and correspondence.
  • Telephone Support: Respond promptly to incoming calls, addressing client inquiries and resolving issues efficiently.
  • Clerical Duties: Perform various administrative tasks, such as filing, sorting mail, and data entry, to support the smooth operation of the front desk.

The ideal candidate will possess excellent interpersonal skills, flexibility, and the ability to multitask in a fast-paced environment.

Benefits include a stable work environment, opportunities for growth and development, and a chance to be part of a dynamic team at Eden Hair Extension and Braiding.