Plumbing Service Coordinator

1 week ago


Edmonton, Alberta, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time
Company Overview
Milani Plumbing Heating & Air Conditioning Ltd. has been the market leader for plumbing, heating and air conditioning services in Western Canada since 1956. With over 65 years of ongoing success, we continue to expand and excel in providing the best for our customers. Our team of experts fields a large volume of calls every day from people all over the Lower Mainland who need help with their plumbing, drainage, heating and air conditioning service.

Salary and Benefits
The successful candidate can expect a competitive salary ranging from $45,000 to $48,000 per year, as well as extended medical and dental benefits. We also offer training opportunities, a supportive team environment, and a flexible work schedule.

Job Description
We are seeking a full-time Dispatcher to join our award-winning team. As a key member of our team, you will be responsible for coordinating with staff and customers to manage the schedule of our technicians. You will also work in our company software system to track the availability and location of our technicians, maintain communication with customers and account managers, and establish value with new and repeat customers.

Required Skills and Qualifications
To be successful in this role, you must have at least 2 years of dispatching experience, strong communication skills, and the ability to multi-task effectively. Experience in plumbing, heating or HVAC is an asset. You must also be functional in English and have a good attitude and positive personality.

Work Schedule and Location
This is a full-time position working Monday to Friday with occasional weekends as needed. The job is based in person at our office.

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