Automotive Industry Business Development Expert
4 days ago
About Us:
S&P Global, Inc. is a leading provider of predictive analytics and marketing automation solutions for the automotive industry. Our proprietary automated sales and marketing platform, Mastermind, empowers dealers to close more deals by predicting future buyers and consistently marketing to them.
We're looking for an experienced Dealer Relations Representative to join our team. In this role, you will be responsible for building strong relationships with our dealer partners, solving problems, and working closely with them to understand their needs.
You will serve as the first point of contact for our Dealer Partners, handle issues, and follow up on those that have been escalated. You will also be responsible for Virtual Support of our Incentive Advantage and Remote-Supported Products for a portfolio of dealerships throughout the United States.
This position requires collaboration within the team and with different teams, attention to detail, professionalism, and confidence in working directly with owners and upper management of our dealer partners.
Key Responsibilities:
- Conduct monthly KDM Meeting to review ROI, marketing settings, and discounts.
- Execute launch planning, manage product implementation, and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits.
- Be responsible for virtual support of our incentive advantage and remote-supported products for a portfolio of dealerships throughout the United States.
- Serve multiple markets and report into the Senior Director, Commercial Operations.
Requirements:
- 2+ years professional experience working in sales or account management with a background in automotive retail.
- Significant experience working with CRM tools and at ease with technology.
- Think quickly on your feet and handle ambiguity.
- Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work.
- Establish rapport and develop meaningful relationships with clients.
- Negotiate effectively, finding win-win solutions to problems.
- Proactively solicit feedback, ask clarifying questions, and resolve issues in a non-confrontational way.
- Perform as part of a larger team and work independently to schedule and prioritize your work.
What We Offer:
- A hybrid work schedule with a minimum of two team-wide designated days in the office.
- Access to a wealth of resources to grow your career and learn valuable new skills.
- Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family-friendly perks and benefits.
About Us:
S&P Global, Inc. is a global leader in providing data and analytical services to investors, companies, and governments. Our company's values include integrity, discovery, and partnership.
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