Housekeeper - Part-Time

6 days ago


Ottawa, Ontario, Canada AccorHotel Full time

Job Summary:

We are seeking a reliable and efficient Housekeeper - Part-Time to join our Housekeeping team at Accor Hotel. As a key member of our team, you will be responsible for ensuring that guest rooms and public areas are cleaned and maintained to the highest standards.

Responsibilities:

  • Offer professional, friendly, and engaging service to all guests and respond timely to any special requests.
  • Provide intuitive service, engaging with external and internal guests and anticipating their needs.
  • Assist Room Attendants to ensure guest rooms are prepared efficiently.
  • Respond timely to guests' special requests for miscellaneous items, i.e., cribs, cots, extra towels, etc.
  • Clean all assigned areas, including sanitizing, dusting, picking up and delivering linen from rooms/carts, vacuuming, spot cleaning carpets, bathroom cleaning, window cleaning, replenishing rooms with supplies, maintaining exterior cleanliness, etc.
  • Collect dirty linen, garbage, and recyclables from Room Attendants' carts and closets.
  • Maintain inventory in the Housekeeping closets.
  • Foster positive cross-departmental relationships to create a seamless experience.
  • Follow detailed housekeeping standards as set through our ALL Safe Stay Well Leading Quality Assurance and Accor brand standards.
  • Follow departmental policies and procedures.
  • Follow all safety and sanitation policies.
  • Participate in renovation projects as needed.
  • Report necessary maintenance items.

Qualifications:

  • A warm and caring personality; previous housekeeping experience is an asset.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Excellent guest service skills.
  • Highly responsible and reliable.
  • Ability to work cohesively as part of a team with minimum supervision.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Must have a good command of the English language.

Work Arrangements:

No remote work; part-time employment.



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