Fresh Food Team Lead

4 days ago

Oakville, Ontario, Canada Farm Boy Inc. Full time

At Farm Boy Inc., we are passionate about creating a unique fresh food shopping experience for our customers. As a key member of our team, you will play a vital role in assisting the Department Manager in achieving company goals and ensuring exceptional customer service.

About the Role

This is a full-time position that requires strong leadership skills, excellent communication abilities, and a passion for delivering high-quality results. As an Assistant Meat Manager at Farm Boy, you will be responsible for supporting the training, coaching, and recognition of your team members while maintaining a high level of confidentiality and trust.

Key Responsibilities
  • Provide superior customer service and support the company's vision of delivering the best fresh shopping experience.
  • Assist in the development of the team by supporting training, coaching, and recognition, while maintaining a high level of confidentiality and trust.
  • Effectively communicate and support the team with huddles, product knowledge, corporate policies, and procedures, as well as Health and Safety guidelines.
  • Floor support and supervision, including serving customers, merchandising, and rotation, breaks, and general department cleanliness.
  • Support office management, such as completing inventory and orders, invoices, scheduling, and payroll.
  • May be requested to undertake other related duties on a periodic basis.
Requirements
  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
  • Excellent organizational, interpersonal, and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English is essential, and fluency in French is considered an asset.
Work Environment

This role requires working in a fast-paced retail environment with frequent customer interactions. You will be required to stand and walk for long periods during shifts, lift, carry, or handle heavy objects, and adapt to temperature changes on occasion.

Compensation

The estimated annual salary for this position is between $55,000 and $65,000, depending on experience and qualifications. We offer a comprehensive benefits package, including health and dental coverage, retirement savings plan, and paid time off.

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