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Retail Operations Manager

2 months ago

Toronto, Ontario, Canada SHELL CANADA GAS STATION Full time
Job Title: Retail Operations Manager

We are seeking a skilled Retail Operations Manager to join our team at SHELL CANADA GAS STATION. This is an exciting opportunity for someone who wants to take on a leadership role and oversee the day-to-day operations of our retail business.

Job Summary:

The successful candidate will be responsible for supervising and coordinating activities of workers, ensuring that sales targets are met, and maintaining high-quality customer service standards.

Key Responsibilities:
  • Sales Performance: Assign sales workers to duties, ensure sales targets are met, and develop strategies to improve sales performance.
  • Team Management: Supervise and co-ordinate activities of 3-4 people, providing guidance, support, and training to enhance their skills and productivity.
  • Merchandise Management: Order merchandise, establish work schedules, and prepare reports on sales volumes, merchandising, and personnel matters.
  • Customer Service: Ensure high-quality customer service standards are maintained, resolving issues that may arise, including customer requests, complaints, and supply shortages.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and minimizing losses.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 7 months to less than 1 year of experience in a retail environment.
  • Languages: Fluency in English.
  • Work Hours: 40 hours per week.
Salary and Benefits:

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. We offer a competitive benefits package, including medical and dental insurance, retirement savings plan, and paid time off.

What We Offer:

At SHELL CANADA GAS STATION, we value our employees and offer a dynamic and supportive work environment. We are committed to helping our employees grow and succeed in their careers.