Retail Store Team Lead

4 weeks ago


Brooks, Canada Brooks Grocery Full time

Job Title: Retail Store Team Lead

Job Summary: We are seeking a highly motivated and experienced Retail Store Team Lead to join our team at Brooks Grocery. As a Retail Store Team Lead, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities:

  • Assign sales workers to duties and ensure that they are adequately trained to perform their tasks.
  • Hire and train new staff members, or arrange for their training, to ensure that they are equipped to meet the needs of our customers.
  • Order merchandise and authorize the return of any unsold or damaged items.
  • Establish work schedules and ensure that all staff members are aware of their duties and responsibilities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform our business decisions.
  • Resolve any issues that may arise, including customer complaints and supply shortages.
  • Organize and maintain inventory levels to ensure that our store is always well-stocked.
  • Supervise and co-ordinate the activities of our sales staff to ensure that they are working efficiently and effectively.

Work Conditions and Physical Capabilities:

  • Work under pressure and meet tight deadlines.
  • Handle heavy loads and work in a fast-paced environment.
  • Have strong attention to detail and be able to multitask.
  • Be able to work a combination of sitting, standing, and walking.


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