Retail Store Manager
2 weeks ago
Retail Store Manager Job Description
At Brooks Grocery, we are seeking a highly skilled Retail Store Manager to oversee the daily operations of our retail store. The successful candidate will be responsible for managing a team of sales workers, ensuring excellent customer service, and maintaining a high level of sales performance.
Key Responsibilities:
- Assign sales workers to duties and ensure they have the necessary training to perform their tasks effectively.
- Hire and train new staff members, or arrange for their training, to ensure they meet the company's standards.
- Order merchandise and authorize returns to maintain a high level of inventory and customer satisfaction.
- Establish work schedules to ensure efficient store operations and meet sales targets.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve customer complaints, supply shortages, and other issues that may arise.
- Organize and maintain inventory to prevent stockouts and overstocking.
- Supervise and coordinate the activities of sales workers to ensure excellent customer service and meet sales targets.
Work Conditions and Physical Capabilities:
- Work under pressure to meet sales targets and customer expectations.
- Manage tight deadlines to ensure efficient store operations.
- Handle heavy loads and maintain a high level of physical fitness.
- Pay close attention to detail to ensure accurate inventory management and customer satisfaction.
- Combine sitting, standing, and walking to maintain a high level of productivity and customer service.
Experience:
- 1 year to less than 2 years of experience in a retail management role.
- Permanent employment with a minimum of 35 hours per week.
- Fluency in English is required.
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