Logistics Operations Director

4 weeks ago

Port Coquitlam, British Columbia, Canada Challenger Motor Freight Inc. Full time
Operations Manager Job Description

About the Role:

We are seeking an experienced Operations Manager to join our team at Challenger Motor Freight Inc. The successful candidate will be responsible for ensuring smooth and efficient scheduling functions for the company through maintaining inbound/outbound processes.

Key Responsibilities:

  • Supervise the overall operations on the cross dock and offload/load processes, procedures and people
  • Maintain and execute the daily work plan to insure accuracy, efficiency, and timeliness of inbound/outbound load execution
  • Maintain scheduling, discipline and performance management for the employees in the unloading/loading process
  • Create and change dock workers schedules as dictated by demand and performance
  • Continually monitor workloads throughout the department and actively pursue additional resource when justified
  • Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules
  • Create initiatives and procedures that maximize organizational ability to service clients with the most efficiency possible
  • Breakdown, verify and process worker's activity logs
  • Maintain and update the departmental communication log
  • Generally, maintain an open and effective dialogue with all workers to insure fairness and clarity of understanding
  • Create and maintain logs necessary to perform quick checks and assessments to ensure the highest quality
  • Respond to complaints with thoroughness and accuracy
  • Adhere to corporate and departmental policies and procedures
  • Ensures all workers have the required training through Carriers Edge (Manager/Supervisor Training Program)
  • Completion of all required training through Carriers Edge (Manager/Supervisor Training Program)

Requirements:

  • Management level experience leading a team preferred
  • Previous experience in warehouse/LTL environment an asset
  • Transportation industry knowledge and experience an asset (i.e. shipping/receiving, scheduling, freight negotiations and regulatory requirements)
  • Computer skills - Outlook, Excel, Word
  • Clean Criminal Record
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Able to work well under pressure
  • Flexible, able to deal with change
  • Strong attention to detail
  • Very organized, with excellent multi-tasking and problem solving skills
  • Excellent customer service/communication skills
  • Strong work ethic and positive team attitude

What We Offer:

An estimated salary range of $80,000 - $100,000 per year, depending on experience and qualifications.

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