Customer Experience Lead

16 hours ago


Halifax, Nova Scotia, Canada Oscar Wylee Pty Full time
About Oscar Wylee Pty
Oscar Wylee is a dynamic optometry company with a strong presence in Australia, New Zealand, and Canada. Our mission is to deliver exceptional patient care and provide high-quality products to our customers. As a leader in the industry, we prioritize innovation and continuous improvement.

As an Assistant Store Manager, you will play a key role in driving our business forward. You will oversee store operations, collaborate with Optometrists, and develop strong relationships with customers. This role is ideal for those with strong leadership skills, retail and healthcare industry experience, and a passion for delivering excellent customer service.

Key responsibilities include:
  • Developing and implementing strategies to drive sales growth and improve customer satisfaction.
  • Collaborating with Optometrists to deliver high-quality patient care and build strong relationships with customers.
  • Ensuring compliance with company policies and procedures, and implementing process improvements to enhance operational efficiency.
Compensation Package
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. Our benefits package includes health insurance, paid time off, and professional development opportunities.

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