Client Service Liaison
6 days ago
Job Overview
The Client Service Coordinator plays a vital role in ensuring exceptional client care and service delivery at Bayshore Home Health.
This is an exciting opportunity to join our team as a Client Service Coordinator, supporting the Client Service Manager in handling client inquiries, arranging care and services, scheduling Field employees, and maintaining accurate scheduling information.
About the Role
We are seeking a highly organized and detail-oriented individual with excellent interpersonal skills to coordinate client care and services. The ideal candidate will have a minimum of two years related customer service experience, preferably in healthcare.
Key Responsibilities
- Handle and document prospective client inquiries regarding requests for care and services
- Assess client service needs in consultation with Supervisors; schedule licensed and unlicensed employees for care and service assignments
- Notify clients and Field employees regarding initial and ongoing schedules
- Complete data entry and maintain accurate current scheduling documentation
- Participate in quality activities and continuous improvement initiatives
Requirements
To be successful in this role, you will require:
- A minimum of two years related customer service experience, preferably in healthcare
- Exceptional organizational and interpersonal skills
- Proven ability to work both independently and as part of a team
- Ability to meet deadlines and strong commitment to continual learning
What We Offer
In return for your hard work and dedication, we offer a competitive salary range of $50,000 - $65,000 per year, depending on experience. This role also comes with opportunities for professional growth and development within our organization.
Bayshore Healthcare Values
We are committed to creating a culture of belonging where individual differences are celebrated. Our core values include Equity, Diversity & Inclusion, Accessibility, and Human Rights. We strive to provide an inclusive and supportive work environment that reflects the diversity of our clients and communities we serve.
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