Client Service Coordinator
1 week ago
Job Title: Client Service Coordinator
Job Summary:
The Client Service Coordinator is a key member of our team, responsible for handling client care and service inquiries, arranging client care and service, and scheduling Field employees. This is an On-Call position that will assist with branch needs, such as Vacation Coverage.
Key Responsibilities:
- Handle and document prospective client inquiries regarding requests for care and service
- Assess client service needs in consultation with the Supervisors; schedule licensed and unlicensed employees for care and service assignments
- Notify clients and Field employees regarding initial and ongoing schedules
- Complete data entry and maintain accurate current scheduling documentation
- Assist with training and mentoring of new staff
- Market and promote Bayshore Home Health in keeping with the individual Branch Office Sales and Marketing Plan
Requirements:
- Minimum - Secondary School Diploma. Completion of a recognized Program, such as the Licensed/Registered Practical Nurse Program and/or a Medical Terminology course is preferred
- A minimum of two years related customer service experience, preferably in healthcare
- Exceptional organizational and interpersonal skills; proven ability to work both independently and as part of a team
Bayshore HealthCare:
At Bayshore HealthCare, our commitment to Equity, Diversity & Inclusion is our strength. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.
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