Field Service Technician

1 month ago


Mississauga, Ontario, Canada Faac group Full time

HUB Parking Technology, a business unit of the FAAC Group, is a leading provider of parking access and revenue control systems. We are committed to delivering innovative solutions that meet the evolving needs of the parking industry.

We are seeking a highly skilled Field Service Technician to join our team in the Mississauga area. As a key member of our technical support team, you will be responsible for providing on-site service and maintenance for our parking and access control hardware and software.

Key Responsibilities:

  • Perform on-site service and maintenance for parking and access control hardware and software.
  • Provide technical support for multiple products and systems.
  • Collaborate with our project managers to ensure timely and efficient installation of new equipment.
  • Work with various operating systems and have knowledge of networking for daily troubleshooting tasks.
  • Manage customer escalations and communicate technical information effectively.

Requirements:

  • Electronics technical school training or equivalent.
  • Microsoft Operating Systems experience required.
  • A clean driving record.
  • MS Windows Server and electronics experience preferred.
  • MS Network and MS A+ Certifications preferred.
  • Ability to work in an outdoor environment exposed to extreme weather conditions.
  • Available to work scheduled weekend shifts and on-call shifts.

Skills:

  • Excellent written and verbal communication skills.
  • Troubleshooting capabilities on a technical level.
  • Team player with ability to work collaboratively.
  • Ability to work with proprietary software and hardware communications, programming, and repair.
  • Comfortable using hand and power tools.


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