Field Service Technician

3 weeks ago

Mississauga, Ontario, Canada Raytheon Technologies Full time

Job Summary

We are seeking an experienced Field Service Technician to join our team at Collins Aerospace. As a Field Service Technician, you will be responsible for managing day-to-day priorities in solving clients VHF/UHF Radio, Telephone, Networking & PC hardware related issues.

Key Responsibilities

  • Coordinates, prioritizes and resolves issues encountered by customers.
  • Analyze system failures, identify and restore equipment malfunctions and failures.
  • Performs a variety of duties, including but not limited to servicing, operating, maintaining, repairing, and removing equipment.
  • Conducts technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications.
  • Manages technical products, services, logistics and provisioning, quantity surveying, and configurations to assigned customers.
  • Troubleshoots technical problems and recommends actions to company or customer representatives.
  • Assesses product needs in accordance with customer specifications.
  • Install & maintain digital wireless communication equipment in the VHF, UHF, 800 MHz bands operating on trunking or conventional modes
  • Install & Maintain dispatch console systems.
  • Manages statement of work to meet customer and contract requirements.
  • Contacts customer, collects feedback, and establishes and maintains good relationship with customers.
  • Will communicate and interact, both verbally and written, with English speaking customers
  • Travel 30%
  • Will be working to various locations where valid Canadian citizenship, valid driver's license and vehicle are required.
  • Monday to Friday workdays with rotational on call
  • Applicants will be subject to a government security screening

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