Program Support Coordinator

2 weeks ago


Edmonton, Alberta, Canada MacEwan University Full time

About MacEwan University

MacEwan University is a leading institution in Edmonton, Alberta, Canada, dedicated to providing exceptional education and training opportunities.

Job Summary

We are seeking an experienced Program Support Coordinator to join our team in the School of Continuing Education. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our programs and services.

About the Role

The successful candidate will be responsible for providing administrative support to our instructors, students, and staff. This includes registering new and returning students, collecting fee payments, and responding to inquiries related to program policies, course offerings, and academic information.

Key Responsibilities

  1. Registering new and returning students for courses and collecting fee payments using PeopleSoft.
  2. Responding to student inquiries, including admission requirements, course pre-requisites, registration procedures, fees, and academic information.
  3. Providing administrative support to staff and instructors, including preparing reports, records, and documentation.
  4. Assisting with course scheduling, room bookings, and equipment setup.
  5. Developing and distributing marketing materials and program information.
  6. Setting up LMS course information and supporting instructors with material preparation.
  7. Processing invoices and payments.

Requirements

  • Diploma in business or office administration or related specialization.
  • Strong organizational skills, attention to detail, and customer service experience.
  • Proficiency in Microsoft Office, Google Drive, and other software applications.
  • Ability to work independently and as part of a team.
  • Knowledge of registration systems and ability to multi-task.

What We Offer

  • Competitive salary range: $55,000 - $65,000 per year.
  • Generous vacation time and secure pension plan.
  • Flexible benefits package and continuous learning culture.
  • Opportunities for career growth and professional development.


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