Care Coordinator Manager
1 month ago
Care Coordinator Manager – Lifemark Health Group
The Care Coordinator Manager is responsible for overseeing the day-to-day operations of a clinic, ensuring a seamless experience for patients and staff. This role works closely with the Clinic Director/Manager or Business Lead and may supervise other administrative or support staff.
Key Responsibilities
- Creating a welcoming environment for patients
- Effectively handling customer and patient inquiries and complaints
- Managing the reception area
- Maintaining Accounts Receivable
- Accurately processing incoming payments and monthly deposit reconciliations
- Ensuring timely and accurate entry of patient data in the Lifemark Patient System
- Timely submission of forms to insurance companies and stakeholders
- Expense and petty cash processing and control
- Obtaining and promoting GMB reviews and coaching staff on the same
- Accounting controls and reporting
- Managing payroll, including accuracy, communications, and meeting deadlines
- Clinic office management and administration
- Adherence to all company protocols
Qualifications & Core Competencies
- High School Diploma, G.E.D., or equivalent
- Current enrollment or graduation from a college diploma program in a related field (an asset)
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- A self-starter with the ability to work independently and collaboratively in a team environment
- Ability to work in a fast-paced environment
- Strong computer and data entry skills
- Experience in a Physiotherapy clinic (an asset)
Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Apply Today Visit for more information
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