Preventive Maintenance Coordinator

2 months ago

Edmonton, Alberta, Canada Brandt Full time
Preventive Maintenance Coordinator Job Description

Brandt is seeking a skilled Preventive Maintenance Coordinator to join our team in Edmonton. This role is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors, as well as supporting the day-to-day tasks of efficient, accurate, and timely fulfillment of Brandt's contractual Preventive Maintenance business.

Key Responsibilities:
  • Quote and set up Preventive Maintenance Agreements in our contracts management system
  • Administer Preventive Maintenance Agreements
  • Track and maintain Preventive Maintenance Agreement information
  • Review, close, and invoice completed jobs
  • Coordinate necessary service with Customers and Preventive Maintenance Technicians
  • Update and maintain our pricing calculator tool
  • Handle incoming Preventive Maintenance call requests from our internal and external customers
  • Manage Prepaid agreements
  • Utilize John Deere Link to monitor and track customer's machines with Preventive Maintenance contracts
Requirements:
  • Experience and understanding of maintenance of construction equipment
  • Experience in service delivery activities and processes
  • Previous experience as a Service Writer is preferred
  • Strong communication skills; timeliness, organized, and high attention to detail
  • Ability to multitask at a high-volume workload environment
  • Knowledge of contracts and associated processes management
  • Sound knowledge of MS Office software tools; Excel, Word, Access, Outlook, etc.
  • Self-starter with the ability to work independently and make informed, logical decisions

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