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Retail Store Supervisor

2 months ago

Canmore, Canada Fas Gas Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Fas Gas. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store is running efficiently.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring that they are meeting sales targets and providing excellent customer service.
    • Train and develop sales staff to improve their skills and knowledge.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, merchandising, and visual displays.
    • Ensure that the store is clean and well-maintained, and that all equipment is in good working order.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Ensure that customer complaints are handled promptly and professionally.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales performance, customer feedback, and other key metrics.
    • Analyze sales data to identify trends and opportunities for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 7 months to less than 1 year of experience in a retail management role
  • Skills and Qualifications
    • Basic security clearance
    • Ability to work in a fast-paced environment
    • Excellent communication and interpersonal skills
    • Ability to work under pressure and meet deadlines
    • Attention to detail and organizational skills
    • Flexibility and adaptability
Working Conditions

The Retail Store Supervisor will work in a fast-paced retail environment, with regular exposure to customers and colleagues. The role requires the ability to work independently and as part of a team, with a strong focus on customer service and sales performance.

What We Offer

Fas Gas offers a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to creating a positive and inclusive work environment, where our employees feel valued and supported.