Housekeeping Attendant

1 month ago

Whistler, British Columbia, Canada Hilton Grand Vacations Full time
Job Summary

As a Vacation Home Attendant with Hilton Grand Vacations, you will be responsible for maintaining the cleanliness and organization of our vacation homes. This role requires attention to detail, strong communication skills, and the ability to work independently. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Sweep, scrub, mop, and polish floors to maintain a clean and safe environment
• Vacuum carpets, rugs, and draperies to ensure a clean and tidy space
• Inspect and turn mattresses regularly to ensure comfort and hygiene
• Handle all dirty laundry and replace dirty linens with clean items
• Dust and polish furniture and fittings to maintain a clean and polished appearance
• Clean ovens, fridges, and all appliances to ensure they are in good working order
• Empty and clean trash containers and dispose of trash in a sanitary manner
• Clean toilets, basins, mirrors, tubs, and showers to maintain a clean and hygienic environment
• Wipe down glass surfaces and wash all windows to ensure a clean and clear view
• Make up beds and change linens to ensure a comfortable and clean space for our guests
• Distribute linen, towels, and room supplies using wheeled carts or by hand, and restock room supplies
• Realign furniture and amenities according to prescribed layout
• Deliver any requested housekeeping items
• Follow all company safety and security procedures to ensure a safe working environment
• Provide assistance to other team members, including responding to housekeeping problems, as needed or requested
• Provide assistance to members, owners, and guests to address questions, requests, or concerns, and escalate concerns to management as needed
• Immediately secure any lost and found items and turn them in to Security and/or management
• Report any maintenance deficiencies or safety hazards, or damage to the property
• Ensure confidentiality and security of all suites
• Ensure carts and linen/amenity supply closets are well maintained, clean, organized, and stocked according to departmental guidelines
• Complete all required Company trainings and compliance courses as assigned
• Adhere to Company standards and maintain compliance with all policies and procedures
• Perform other related duties as assigned

Why Work for Hilton Grand Vacations?

At Hilton Grand Vacations, we are committed to delivering exceptional customer service and creating memorable experiences for our guests. We offer a range of benefits and perks, including:
• Competitive compensation and benefits package
• Opportunities for career growth and development
• Recognition and rewards for outstanding performance
• Employee Assistance Program to support your physical and mental well-being
• Wellness allowance to promote a healthy work-life balance
• Team Member and Family Travel Program providing reduced hotel room rates

Qualifications

To be successful in this role, you will need to possess the following minimum qualifications and experience:
• High School Diploma or equivalent
• A minimum of six (6) months of experience in the Housekeeping field required

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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