Procurement Specialist

CB Canada is seeking a highly skilled Direct Purchase Analyst to join our team. As a Direct Purchase Analyst, you will be responsible for assisting our Direct Purchase CSRs with customer account analysis, investigating anomalies, and preparing for DP contract renewals.

Key Responsibilities:

• Assist Direct Purchase CSRs with customer account analysis and investigation of anomalies and meter and billing issues.
• Prepare for DP contract renewals, including running Checkpoint reports and reconciling SAP and DP reports.
• Act as a liaison between our team and the Billing team within Customer Care Operations, including tracking responses.
• Assist with CSR renewals, spreadsheets, compliance items, credit exposure, and the population of spreadsheets.

Requirements:

• Business, Finance, or Math degree or Business or Finance College diploma & 2 years + of relevant work experience.
• Strong computer skills (MS Office Suite) and familiarity with database concepts, query tools, and general business applications.
• Ability to perform multiple work assignments at varying stages of completion with a high degree of accuracy while working to tight time constraints and changing priorities.
• Excellent interpersonal skills, including the ability to influence others and negotiate.
• Strong professionalism, communication, collaboration, time management, and organizational skills and the ability to work with minimal supervision and drive results on your own.

Preferred Qualifications:

• Understanding of Direct Purchase contract administration, customer billing, and/or financial systems.
• Working knowledge of ConTrax, Enerline, SAP CIS, WEBi, Adobe Acrobat, Excel, and Word.
• Understanding of Large Volume Contract language and rates.
• Demonstrated front-line customer service/contact experience.
• Experience in the natural gas and/or utilities market.

Assignment Details:

Assignment Start Date: ASAP – 12 months to start.

Assignment Location: Chatham, ON – Work Hybrid.