Sales and Events Coordinator

3 weeks ago


Chilliwack, Canada Coast Hotels Full time

Sales and Events Coordinator

The Sales and Events Coordinator plays a crucial role in the success of Coast Hotels by providing exceptional customer service, administrative support, and sales assistance to maximize property revenues. This dual role reports to both the Sales Manager and Catering Sales Manager.

Key Responsibilities:

  • Assist in promoting the property's sales efforts, including organizing campaigns and participating in tradeshows.
  • Support the Sales Manager and Catering Sales Manager in identifying and soliciting new clients or target accounts.
  • Participate in site inspections, client appointments, and events.
  • Research and qualify prospective initiatives.
  • Perform complex administrative tasks, including coordinating meetings, events, and activities, managing calendars, drafting correspondence, and preparing presentations.
  • Maintain client records and execute sales automation techniques.
  • Handle routine duties such as ensuring accurate billing and record maintenance, organizing files, distributing mail, and ordering office supplies.

Requirements:

  • 1 year of related work experience.
  • Hospitality diploma or equivalent combination of education and experience an asset.
  • Advanced communication, interpersonal, and customer service skills.
  • Strong phone manner and communication skills with a focus on selling hotel products and services.
  • Intermediate level in MS Office Suite and knowledge of hotel reservations operating systems are assets.
  • Professional appearance and attitude.
  • Some experience with conflict resolution.
  • Alignment with Coast Hotels' core values.


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