Sales and Events Coordinator
2 months ago
Sales and Events Coordinator Role
The Sales and Events Coordinator plays a vital role in the success of Coast Hotels by providing exceptional customer service, administrative support, and assistance with selling products and services that maximize property revenues.
Key Responsibilities:
- Contribute to the property's promotional efforts by organizing sales campaigns and participating in tradeshows or other related promotions.
- Assist the Sales Manager and Catering Sales Manager in identifying and soliciting new clients or target accounts.
- Participate in site inspections, client appointments, and client events.
- Research and qualify prospective initiatives.
- Perform complex administrative tasks within a sales and catering function, including coordinating meetings, events, and activities, as well as managing calendars, drafting correspondence, and preparing presentations and related materials.
- Maintain client records and execute sales automation techniques, including activating records of all customer relationship management initiatives and sales activities.
- Handle routine duties such as ensuring accurate billing and record maintenance, organizing files, distributing mail, ordering office supplies, and maintaining inventory levels of promotional collateral.
Requirements:
- 1 year related work experience;
- Hospitality Diploma or equivalent combination of education and experience an asset;
- Advanced communication, interpersonal, and customer service skills;
- Strong phone manner/etiquette and communication skills with emphasis on a demonstrated ability to sell the hotel products and services;
- Intermediate level in the use of MS Office Suite, knowledge of a hotel reservations operating system, experience with Infor SCS and Passkey are assets;
- Professional appearance and attitude;
- Some experience with conflict resolution;
- Exemplifies Coast Hotels' core values and enjoys working in a culture of accountability.
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