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Retail Sales Associate

2 months ago


Mirabel, Canada New Balance Full time

Job Summary:

New Balance is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth in our retail stores.

Main Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Utilize product knowledge to make recommendations, educate customers on product features, and drive sales growth.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and sales.
  • Work collaboratively with colleagues to achieve sales goals, maintain a clean and organized store environment, and ensure excellent customer service.
  • Follow safety procedures, including proper lifting techniques, to ensure a safe working environment.

Requirements for Success:

  • Excellent communication and interpersonal skills, with a strong ability to work with customers and colleagues.
  • Previous retail experience, preferably in a customer-facing role.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Physical ability to lift up to 8 pounds, stand for extended periods, and move around the store.

About New Balance:

New Balance is a global leader in the athletic footwear industry, committed to empowering people through sport and craftsmanship. We foster a culture of teamwork, innovation, and customer focus, with a strong emphasis on diversity, equity, and inclusion.

Equal Opportunity Employer:

New Balance is an equal opportunity employer, committed to providing a workplace free from discrimination and harassment. We welcome applications from diverse candidates and are proud to be an inclusive and supportive employer.