Account Representative
3 weeks ago
As a key member of our Commercial Banking team, you will play a vital role in building and maintaining strong relationships with our clients. Your excellent customer service skills and proactive approach will enable you to take charge of clients' needs and provide tailored solutions to meet their business objectives.
Your Key Responsibilities:
- Open commercial files and assist clients with a variety of transactions
- Perform checks and analyses to ensure the accuracy of transactions
- Establish and maintain effective communication with the various partners involved in files (account managers, treasury managers, legal advisors, etc.)
- Devise solutions that are tailored to client needs
- Develop lasting business relationships with clients by providing exceptional service
- Work with the team to continuously improve administrative processes and tools
About Us:
At National Bank, we are committed to providing our clients with exceptional service and support. Our team is dedicated to helping our clients achieve their business goals and objectives. We offer a dynamic work environment and a wide range of benefits to support the well-being of our employees and their families.
Requirements:
- Three-year college diploma or academic equivalent in a related field and three years of relevant experience
- Customer service experience
- Proficiency with Microsoft Office suite, including Word and Excel
- Knowledge of banking services and products for businesses
- Good sense of initiative and good level of autonomy
Language: English, French
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