Senior Account Representative
4 weeks ago
Account Representative Role
As a key member of our Commercial Banking team, you will play a vital role in delivering exceptional customer service and building strong relationships with clients. Your ability to work in synergy with various partners will be a significant asset in this position.
Your Key Responsibilities
- Open commercial files and assist clients with a variety of transactions
- Perform checks and analyses to ensure the accuracy of transactions
- Establish and maintain effective communication with partners involved in files
- Develop tailored solutions to meet client needs
- Build lasting business relationships with clients through exceptional service
- Collaborate with the team to improve administrative processes and tools
Your Team
You will be part of a large team that values collaboration and exceptional customer service. In this role, you will have the opportunity to develop your skills through training, hands-on learning, and discussions with experts in your group.
Prerequisites
- Three-year college diploma or academic equivalent in a related field and three years of relevant experience
- Customer service experience
- Proficiency with Microsoft Office suite, including Word and Excel
- Knowledge of banking services and products for businesses
- Good sense of initiative and autonomy
Languages
English, French
Skills
Accountability, Client-focused, Communication, Diversity & Inclusion, Driving Results, Emotional Intelligence, Empathy, Humility, Initiative, Learning Agility, Resiliency, Teamwork
Your Benefits
In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, and generous pension plans.
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