Senior Account Representative

4 weeks ago


Moncton, New Brunswick, Canada National Bank Full time

Account Representative Role

As a key member of our Commercial Banking team, you will play a vital role in delivering exceptional customer service and building strong relationships with clients. Your ability to work in synergy with various partners will be a significant asset in this position.

Your Key Responsibilities

  • Open commercial files and assist clients with a variety of transactions
  • Perform checks and analyses to ensure the accuracy of transactions
  • Establish and maintain effective communication with partners involved in files
  • Develop tailored solutions to meet client needs
  • Build lasting business relationships with clients through exceptional service
  • Collaborate with the team to improve administrative processes and tools

Your Team

You will be part of a large team that values collaboration and exceptional customer service. In this role, you will have the opportunity to develop your skills through training, hands-on learning, and discussions with experts in your group.

Prerequisites

  • Three-year college diploma or academic equivalent in a related field and three years of relevant experience
  • Customer service experience
  • Proficiency with Microsoft Office suite, including Word and Excel
  • Knowledge of banking services and products for businesses
  • Good sense of initiative and autonomy

Languages

English, French

Skills

Accountability, Client-focused, Communication, Diversity & Inclusion, Driving Results, Emotional Intelligence, Empathy, Humility, Initiative, Learning Agility, Resiliency, Teamwork

Your Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, and generous pension plans.



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