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Service Technician Specialist

2 weeks ago


Red Deer, Alberta, Canada NCR Corporation Full time
Job Description

As a Field Service Technician at NCR Corporation, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide timely and effective service and maintenance to our customers' electromechanical equipment, ensuring minimal downtime and maximum satisfaction.

You will be responsible for:

• Conducting thorough site assessments to identify areas for improvement and developing customized solutions to meet our customers' needs.
• Collaborating with cross-functional teams to ensure seamless communication and coordination throughout the service process.
• Maintaining accurate records and reports to track progress, identify trends, and inform strategic decisions.

This role requires strong problem-solving skills, attention to detail, and excellent communication and interpersonal skills. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply.

Key Qualifications

To succeed in this role, you will need to possess the following qualifications:

• High school diploma or equivalent required; technical degree or certification preferred.
• Minimum of 1-2 years of experience in a related field, preferably in customer-facing roles.
• Excellent communication and interpersonal skills, with ability to work effectively with diverse stakeholders.
• Strong problem-solving skills, with ability to analyze complex issues and develop creative solutions.
• Proficiency in Microsoft Office Suite and other relevant software applications.

If you are a motivated and results-driven individual who excels in a fast-paced environment, we encourage you to apply.

Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

• Competitive salary range: $22.35 - $24.43 per hour.
• Overtime available at time and a half.
• Paid holidays and vacation time.
• RRSP savings and retirement plan.
• Company-provided business use only vehicle.

At NCR Corporation, we offer a dynamic and inclusive work environment where you can grow and develop your skills. Join our team today