Strategic Loan Operations Director

3 days ago


Old Toronto, Canada Infrastructure Ontario Full time

Infrastructure Ontario is a leader in modernizing and maximizing the value of public infrastructure and realty.

The company provides a wide range of services to support the government's initiatives, including infrastructure loan programs. With $6.2 billion in current loans outstanding, the program offers municipalities and eligible organizations access to affordable credit for building and renewing public infrastructure.

This strategic leadership role will play a pivotal part in overseeing operational activities and deliverables for the loan operations team.

The successful candidate will be responsible for ensuring operational effectiveness, oversight, and quality control of portfolio controls and daily loan funding deliverables. They will also collaborate with internal and external partners to optimize processes and technical platforms, ensuring meeting and exceeding operational goals.

Key Responsibilities:

  • Lead a team to deliver operational excellence in managing a portfolio of construction and debenture loans.
  • Ensure proper oversight of operations and quality control of portfolio controls and daily loan funding deliverables.
  • Collaborate with internal and external partners to ensure technology tools, processes, data architecture, and human resources deliver programmatic solutions.
  • Provide direction and training to the loan operations team to optimize the use of all technical platforms/tools supporting the loan program.
  • Oversee the creation, delivery, and reconciliation of regular and ad hoc management reporting requests.
  • Create tools, templates, and data to track transactional portfolio data and loan operations systems issues and resolutions.

About the Ideal Candidate:

We are seeking an experienced professional with a strong background in finance, business, accounting, or economics. The ideal candidate will have at least 10 years of experience in loan, fixed income, or private credit operations, loan agency, and/or project financing operations/funding/payments. Additionally, they should have 5+ years of people leadership experience with a passion for motivating, teaching, and growing talent.

What We Offer:

  • A commitment to creating a diverse, equitable, and inclusive culture.
  • A flexible, hybrid work approach that balances professional and personal life.
  • Comprehensive health, dental, vision, out-of-country care, and paramedical services.
  • Access to a suite of virtual healthcare services for non-urgent medical needs.
  • Pregnancy and parental leave program: Expecting, eligible employees receive a top-up to 95% of their annual base salary for 31 weeks during parental leave.
  • A defined contribution pension plan, with IO contributing 5% of a full-time employee's annual salary and an option for additional matching contributions.
  • $2,500 Healthcare Spending Account to cover expenses not included in the benefits program. Lifestyle Account: Eligibility for fitness, nutrition counseling, and financial planning.
  • Professional development opportunities with a broad range of learning programs, including in-person and online training. Leadership development and well-being support.
  • IO covers costs for up to two membership and license fees per year if directly related to your role.
  • A competitive salary ranging from $145,500 to $218,200 (M4 level), based on skills, knowledge, and experience.


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