General Manager

3 weeks ago

Kelowna, British Columbia, Canada Eldorado Resort Full time
Job Title: General Manager - Lakeside Dining

At Eldorado Resort, we are seeking a highly skilled and experienced General Manager - Lakeside Dining to join our team. As a key member of our Food and Beverage department, you will be responsible for managing the multiple outlets at Hotel Eldorado, including Lakeside Dining Room, Lounge, Whiskey Bar, Terrace, Innkeepers Room, Room Service, and seasonal Boardwalk service.

Key Responsibilities:
  • Manage the day-to-day operations of the Food and Beverage outlets, ensuring high levels of guest satisfaction and professionalism.
  • Recruit, train, and develop a high-performing team of Food and Beverage staff, including Assistant Restaurant Managers, Supervisors, and Shift Leaders.
  • Establish and maintain training and service standards to ensure consistency across all outlets.
  • Develop and implement strategies to drive revenue growth and maximize profit.
  • Collaborate with other departments to ensure seamless service delivery and guest experience.
  • Monitor and control restaurant expenses to meet annual budget targets.
Requirements:
  • Minimum 4 years of restaurant management experience, with multiple outlet experience an asset.
  • Strong passion for food and beverage, with current knowledge of industry trends.
  • Proven track record of driving restaurant performance and revenue growth.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Computer skills, including Squirrel and Excel.
What We Offer:
  • Extended health and dental benefits.
  • Employee and family assistance program.
  • Employee discounts on accommodations, dining, and marina at our sister properties.
  • An excellent work environment, with a focus on staff recognition and teambuilding.
  • Room for growth and development.

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