Medical Call Centre Representative
4 weeks ago
A career opportunity at Atrium Health is available for a Medical Call Centre Representative to work in Scarborough, ON.
Key Responsibilities:
- Follow up with patients regarding their health
- Book patient appointments and cardiac testing
- Handle patient inquiries and concerns with professionalism and phone etiquette
- Accurately enter customer information into our electronic medical records (EMR) system
- Communicate effectively to ensure patient satisfaction and resolve any issues
We are seeking a motivated and professional individual with a strong medical background who can contribute to our dynamic team.
This contractor position offers the ideal opportunity for passionate individuals looking to develop their medical experience.
The estimated monthly salary for this role is $2,000-$4,000 based on industry standards in Canada. The exact compensation will be determined by factors such as experience and qualifications.
Requirements:
- Bachelor's Degree required
- Minimum 1 year of experience in a call centre, medical office or similar customer service role
- Strong proficiency in medical terminology and EMR software
- Proven ability to document information efficiently
You will also have:
- Fluent English language skills; multilingual abilities are a plus
- Tagalog proficiency highly preferred
- Exceptional communication and organizational skills
- Attention to detail and ability to multitask
This contract-based position comes with benefits including on-site parking and flexible scheduling.
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