Medical Clinic Front Desk Assistant

2 weeks ago


Edmonton, Alberta, Canada Patel Clinic Full time

Job Title: Medical Clinic Front Desk Assistant

About the Role:

We are seeking a highly organized and detail-oriented Medical Clinic Front Desk Assistant to join our team at Patel Clinic. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities:

  • Front Desk Operations: Greet patients and visitors, answer phone calls, and respond to emails in a timely and professional manner.
  • Scheduling and Appointments: Schedule and confirm appointments, as well as manage patient waitlists and reminders.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and mail distribution.
  • Customer Service: Provide excellent customer service to patients and their families, addressing their concerns and resolving issues in a timely and professional manner.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Personal Suitability: Flexibility, organized, reliability, team player, ability to multitask, and time management.

Language: English

Work Hours: 40 hours per week



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