Medical Clinic Front Desk Assistant
2 weeks ago
Job Title: Medical Clinic Front Desk Assistant
About the Role:
We are seeking a highly organized and detail-oriented Medical Clinic Front Desk Assistant to join our team at Patel Clinic. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families.
Key Responsibilities:
- Front Desk Operations: Greet patients and visitors, answer phone calls, and respond to emails in a timely and professional manner.
- Scheduling and Appointments: Schedule and confirm appointments, as well as manage patient waitlists and reminders.
- Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and mail distribution.
- Customer Service: Provide excellent customer service to patients and their families, addressing their concerns and resolving issues in a timely and professional manner.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
- Personal Suitability: Flexibility, organized, reliability, team player, ability to multitask, and time management.
Language: English
Work Hours: 40 hours per week
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