Hotel Operations Supervisor

4 days ago


Kelowna, British Columbia, Canada DAYS INN Full time
Job Overview

We are seeking an experienced and skilled Hotel Operations Supervisor to join our team at DAYS INN. In this role, you will be responsible for overseeing the daily operations of our hotel's guest services department.

Estimated Salary Range

The estimated salary for this position is between $45,000 and $65,000 per year, depending on experience.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish work schedules and procedures to maximize efficiency and productivity.
  • Perform same duties as workers supervised, including attending to guest needs and resolving issues in a timely manner.
  • Prepare and submit reports on departmental performance and areas for improvement.
  • Provide technical advice and recommend measures to improve productivity and product quality.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery, and arrange repair work as needed.
  • Requisition materials and supplies to maintain optimal levels.
Supervision

You will supervise staff in various areas of responsibility, ensuring that they have the necessary training and support to perform their duties effectively.

Work Conditions and Physical Capabilities
  • Ability to work in a fast-paced environment with attention to detail.
  • Standing for extended periods and ability to work under pressure.
  • Tight deadlines and need to prioritize tasks effectively.
Personal Suitability
  • Accurate and dependable, with excellent interpersonal skills.
  • Efficient communication skills, both written and verbal.
  • Flexibility, initiative, and organizational skills are essential for success in this role.
  • A team player with excellent problem-solving abilities.
Benefits
  • We offer a comprehensive health care plan and a permanent work term with 30-40 hours of work per week.
  • English is the primary language of work, but proficiency in other languages is an asset.


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