Corporate Travel Advisor

4 weeks ago


Toronto, Ontario, Canada Direct Travel Full time
Job Summary

We are seeking a highly skilled Corporate Travel Advisor to join our team at Direct Travel. As a key member of our Canada West Region Team, you will be responsible for delivering exceptional travel experiences for our clients.

Your primary focus will be on managing all aspects of client travel reservations, developing creative solutions to meet their needs, and staying up-to-date with industry developments. You will also be responsible for reviewing reservations for compliance with travel policy and procedure, advising clients on the best fare and routing options, and ensuring that all reservation files pass quality control prior to ticket issuance.

In addition to your technical skills, you will provide exceptional customer service, support our preferred vendor agreements, and work collaboratively with your team members to achieve our goals.

Key Responsibilities
  • Manage all aspects of client travel reservations
  • Develop creative solutions to meet client needs
  • Stay up-to-date with industry developments
  • Review reservations for compliance with travel policy and procedure
  • Advise clients on the best fare and routing options
  • Ensure that all reservation files pass quality control prior to ticket issuance
  • Provide exceptional customer service
  • Support preferred vendor agreements
  • Work collaboratively with team members
Requirements
  • Three years' experience as a corporate travel advisor
  • Travel School Graduate preferred
  • Experience with domestic and transborder reservations
  • Hands-on car and hotel reservation knowledge
  • Demonstrate in-depth knowledge of airline ticketing rules and regulations
  • Extensive knowledge and experience on designated GDS - Sabre
  • Excellent customer service ability
  • Solid communications techniques
  • Excellent attention to detail and accuracy
  • Problem solver and ability to think 'outside the box' for customers
  • Team player
  • Ability to be flexible and multi-task
Benefits

In addition to medical, dental, and vision benefits, Direct Travel offers an employee rewards and recognition program, Total Rewards Package, which includes wellness, sustainability, DE&I initiatives, and mental health support.

We are an EOE/AA/Veteran/People with Disabilities employer and welcome applicants from diverse backgrounds. If you're ready to advance your career with the valuable moments and travel experiences that await, we invite you to submit your resume for consideration at Direct Travel.



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