Customer Service Associate

2 weeks ago


Hamilton, Ontario, Canada Wholesale Club Full time

At Wholesale Club, we're committed to creating a positive in-store shopping experience for our customers. As a Customer Service Associate - Wholesale Operations, you'll play a vital role in ensuring that our stores are always ready with available products that meet customer needs.

Key Responsibilities
  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely manner
  • Maintain and stock product displays and shelves that meet company standards
  • Ensure accurate product scanning and identify inventory needs to assist with ordering
  • Setup company-directed promotions and programs to drive sales and engagement

You'll be part of a dynamic team that's passionate about delivering outstanding results. If you're a team player with an attention to detail, driven and able to work independently in a fast-paced environment, we want to hear from you

About the Role

This is a fantastic opportunity to join a leading retailer with a strong commitment to sustainability and social impact. Our approach to these areas is based on three pillars: Environment, Sourcing, and Community. We're constantly looking for ways to demonstrate leadership in these important areas.

We offer progressive careers, comprehensive training, flexibility, and other competitive benefits. In fact, we're one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

What You Bring
  • A team player with an attention to detail
  • Driven and able to work independently in a fast-paced environment
  • Resourceful and courteous when resolving customer questions
  • Motivated to learn new things

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We're committed to creating accessible environments for our colleagues, candidates and customers.

Estimated Salary Range:

$40,000 - $55,000 per year



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