Customer Service Representative

1 month ago


Hamilton, Ontario, Canada Precise Parklink Full time

Precise Parklink Job Opportunity

Job Title: Customer Care Associate

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Associate. In this role, you will provide exceptional customer service, respond to customer inquiries, and ensure a positive experience for our clients.

Key Responsibilities:

  • Provide guidance and support to customers entering the parking facility
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Address customer complaints in a compassionate and patient manner
  • Answer incoming calls and emails in an efficient manner
  • Redirect customers to appropriate teams and/or departments as needed
  • Follow company communication procedures, policies, and guidelines at all times
  • Respond to reports of damage to equipment and place E-service as needed
  • Observe security monitors to ensure no criminal activity occurs and report any activity to management
  • Balance cash records at end of shift and manage parking records during shift
  • Troubleshoot parking equipment issues at the site level
  • Enroll and cancel I-PASS for payroll staff and send the list to payroll
  • Complete additional duties assigned by manager

Mandatory Attributes:

  • Assertive and self-motivated disposition
  • Strong organizational skills
  • Excellent communication skills: ability to explain complex solutions and processes clearly to others
  • Collaborative and demonstrates strong interpersonal skills
  • Self-managed while accurately following instructions
  • Ability to multitask effectively and stay positive and professional under high-pressure fast-paced environments
  • Adaptable and flexible
  • Neat appearance with a professional and positive attitude

Skills & Qualifications:

  • High School Graduate or higher education
  • Basic Computer skills – Windows, MS Office
  • Customer service experience, inclusive attitude and openness to diversity, is an asset
  • Excellent customer service skills
  • Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)
  • Positive attitude and empathy for clients
  • Solid problem-solving and decision-making skills
  • Strong team player with the ability to develop and maintain relationships with internal and external customers
  • Valid driver's license and vehicle preferred


  • Hamilton, Ontario, Canada Sutton & Son Appliances Full time

    Job SummarySutton & Son Appliances is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service and support to our clients. This role involves answering customer inquiries, addressing complaints, and providing accurate information about our...


  • Hamilton, Ontario, Canada Savers Full time

    As a Customer Service Representative at Savers, you will be an integral part of creating an exceptional experience for our customers and donors.We are committed to championing reuse and inspiring a future where second-hand is second nature. Our mission is to provide unique, gently-used items that have been donated by the community to local nonprofit...


  • Hamilton, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Hamilton is looking for a Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...


  • Hamilton, Ontario, Canada AppleOne Full time

    About the Role:As a Customer Service Representative at AppleOne, you will be responsible for processing orders, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:• Process orders and track shipments• Respond to customer inquiries via phone and email• Resolve customer complaints and issues•...


  • Hamilton, Ontario, Canada Hear Right Canada Full time

    Job SummaryWe are seeking a highly organized and efficient Customer Service Representative to join our team at Hear Right Canada. Key Responsibilities include providing exceptional customer service, managing front desk operations, and maintaining accurate records. Requirements include no degree, certificate, or diploma but experience is an asset. Personal...


  • Hamilton, Ontario, Canada Tim Hortons Full time

    About UsAt Tim Hortons, we strive to create a memorable experience for our guests every day. Our goal is to provide a safe, inclusive, and respectful work environment where team members can develop ownership and life skills.The RoleWe are seeking high-performing individuals to join our team as Customer Service Representatives. In this role, you will have the...


  • Hamilton, Ontario, Canada Think Logistics Inc. Full time

    At Think Logistics Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for addressing customer complaints and concerns in a timely and professional manner.Key Responsibilities:Resolve customer complaints and concerns via phone, email, and in-person...


  • Hamilton, Ontario, Canada Canadian Canning Inc. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Canadian Canning Inc. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support to clientsManage and respond...


  • Hamilton, Ontario, Canada Sutton & Son Appliances Full time

    At Sutton & Son Appliances, we are seeking a skilled Customer Service Representative to join our team. This role involves providing exceptional support to our clients through various means, including written and oral inquiries. The successful candidate will be able to address customer complaints and concerns, arrange for billing and refunds, and maintain...


  • Hamilton, Ontario, Canada Bayshore HealthCare Full time

    Job Opportunity:Bayshore Healthcare is seeking a Customer Service Representative to provide exceptional service to our clients. This role requires strong communication and interpersonal skills, with the ability to work independently and as part of a team.Responsibilities:Answer service inquiries and provide timely responsesSchedule field employees to client...


  • Hamilton, Ontario, Canada McDonald's Full time

    **About the Job**We are seeking a skilled and enthusiastic Customer Service Representative to join our team at McDonald's. As a key member of our crew, you will be responsible for providing exceptional customer service, preparing food and drinks, and maintaining a clean and safe work environment.Key Responsibilities:Greet guests and take ordersPrepare food...


  • Hamilton, Ontario, Canada Canadian Canning Inc. Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Canadian Canning Inc. This is a permanent, full-time position working 35-40 hours per week with opportunities for career growth and advancement.About the JobThis role involves providing exceptional customer service, handling inquiries, and...


  • Hamilton, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative - Food Counter to join our team at beBee Professionals in Hamilton. In this role, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items...


  • Hamilton, Ontario, Canada beBee Professionals Full time

    Customer Service Representative - TV RepairWe are seeking a skilled Customer Service Representative to provide technical support to customers with TV repair issues. The ideal candidate will have excellent customer service skills, be able to work independently, and have a strong technical background in TV repair.Key Responsibilities: Provide technical support...


  • Hamilton, Ontario, Canada Savers Full time

    About SaversWe're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature.With over 300 stores across the United States, Canada, and Australia, we supply our racks and shelves with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations.Our MissionWe redirect billions of pounds...


  • Hamilton, Ontario, Canada Stryker Canada ULC Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Stryker Canada ULC. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone and CRM support case workflow.Key Responsibilities:Proactively collaborate with...


  • Hamilton, Ontario, Canada Savers Value Village Full time

    About UsSavers / Value Village is a purpose-driven company with a unique approach to retail. As one of the largest for-profit thrift operators in North America, we champion reuse and inspire a future where secondhand is second nature.We supply our stores with gently-used items donated by the community to local nonprofit organizations. This model redirects...


  • Hamilton, Ontario, Canada Wholesale Club Full time

    Job OverviewWe are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative at the Wholesale Club. This is an excellent opportunity for someone looking to start or advance their career in customer service.


  • Hamilton, Ontario, Canada Fortinos Full time

    About the RoleWe are seeking a motivated and detail-oriented Customer Service Representative to join our team in store operations. As a key member of our store team, you will play a vital role in ensuring that our customers receive exceptional service and have a positive shopping experience.


  • Hamilton, Ontario, Canada Stryker Canada ULC Full time

    Job Title: Customer Service RepresentativeWork Flexibility: HybridShift: 9:30 am to 6:00 pmWork Flexibility: Hybrid (2 days in the office)Location: Waterdown OfficeTravel Percentage: 0%We're Looking for:Customer-oriented achievers who bring value to their partnerships.Self-directed initiators who take ownership of their work and drive productivity.Teammates...