IT Technical Advisor Senior

3 weeks ago


Montreal, Quebec, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're looking for a skilled IT Technical Advisor Senior to join our team. As a key member of our IT department, you'll play a crucial role in designing and operating robust solutions to improve IT service delivery across multiple platforms and technologies.

About the Role

We're seeking someone with a strong background in IT automation and a passion for innovation. Your primary responsibilities will include:

  • Ensuring the development and maintenance of our automation platform for the consumption of IT services via a one-stop shop (self-service).
  • Developing and implementing automation pipelines.
  • Ensuring the development and implementation of high-quality automated test cases that can be reused during system integration.
  • Analyzing and identifying reusable methods and components in automation scenarios for our customers' various applications.
  • Actively participating in setting up the governance of our automation platform.
  • Influencing and communicating cross-functionally and between teams.
  • Taking initiative, innovating, and experimenting.

What You Need

To be successful in this role, you'll need:

  • Minimum 5 years of experience in IT automation or a relevant field.
  • Good knowledge of ServiceNow development tools, workflow designer, integration hub, and application programming interface (API).
  • Good knowledge of GitHub and GitHub Actions.
  • Good knowledge of REST architecture.
  • Good knowledge of scripting languages such as JavaScript, PowerShell, and Ansible.
  • Experience in identifying and creating reusable components.
  • Ability to create high-quality documentation.
  • Curiosity and desire to innovate.
  • Good communication skills.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No Canadian work experience required, however, must be eligible to work in Canada.

What We Offer

As a permanent member of our team, you can expect:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.


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