IT Technical Advisor Senior

4 weeks ago

Montreal, Quebec, Canada Intact Full time
About the Role

We are seeking a highly skilled IT Technical Advisor Senior to join our team. As a key member of our IT department, you will be responsible for designing and operating robust solutions to improve IT service delivery across multiple platforms and technologies.

Your primary focus will be on ensuring the development and maintenance of our automation platform for the consumption of IT services via a one-stop shop (self-service). You will also be responsible for developing and implementing automation pipelines, ensuring the development and implementation of high-quality automated test cases that can be reused during system integration, analyzing and identifying reusable methods and components in automation scenarios for our customers' various applications, actively participating in setting up the governance of our automation platform, influencing and communicating cross-functionally and between teams, taking initiative, innovating and experimenting.

To be successful in this role, you will need to have a minimum of 5 years in IT automation or relevant experience, good knowledge of ServiceNow development tools, workflow designer, integration hub and application programming interface (API), good knowledge of Github and Github Actions, good knowledge of REST architecture, good knowledge of scripting languages such as Javascript, Powershell and Ansible, experience in identifying and creating reusable components, ability to create high-quality documentation, curiosity and desire to innovate, good communication skills, and for candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

What We Offer

As a permanent member of our team, you will be empowered to be and do your best every day. Here is some of what you can expect:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

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