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Restaurant Operations Manager
2 months ago
Burger King is seeking a highly skilled Restaurant Manager to lead our team and drive business growth. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness.
Key Responsibilities- Leadership and Management
- Supervise and train restaurant staff to ensure they have the skills and knowledge to provide excellent customer service and maintain high standards of quality and cleanliness.
- Develop and implement strategies to improve restaurant performance and increase sales.
- Manage labor costs, inventory, and supplies to ensure efficient operations.
- Customer Service
- Ensure that all customers receive exceptional service and that their needs are met.
- Address customer complaints and concerns in a professional and timely manner.
- Operations and Maintenance
- Oversee the daily operations of the restaurant, including food preparation, service, and cleaning.
- Ensure that all equipment and facilities are in good working condition and that maintenance is performed regularly.
- Financial Management
- Manage cash handling and banking procedures to ensure accurate and timely deposits.
- Monitor and control labor costs, inventory, and supplies to ensure efficient operations.
- Education
- Secondary (high) school graduation certificate or equivalent experience.
- Experience
- 3 years to less than 5 years of experience in a restaurant management role.
- Skills
- Excellent leadership and management skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Knowledge of food safety and sanitation procedures.
- Ability to lift up to 23 kg (50 lbs) and stand for extended periods.
- Competitive Salary
- Benefits Package
- Opportunities for Advancement
