IT Service Delivery Expert

18 hours ago


Montreal, Quebec, Canada Hunter Bond Full time

Hunter Bond is seeking a talented Desktop Support Engineer to join our team in Montreal, Canada.

This role involves providing exceptional end-user support in a fast-paced, technology-driven environment, working closely with cutting-edge trading technologies and leveraging automation tools like PowerShell to improve workflows and efficiency.

About the Opportunity:

We are looking for a skilled Desktop Support Specialist to provide technical support for our trading floor environment, including troubleshooting and resolving hardware, software, and network issues, configuring, deploying, and maintaining Windows workstations and related devices, and automating processes and enhancing system management using PowerShell scripting.

Key Responsibilities:

  1. Troubleshoot and resolve hardware, software, and network issues for end users.
  2. Configure, deploy, and maintain Windows workstations and related devices for a trading floor environment.
  3. Automate processes and enhance system management using PowerShell scripting.
  4. Support enterprise applications, including Active Directory, Office 365, and market data tools.
  5. Maintain and document configurations, troubleshooting steps, and inventory.
  6. Provide support for trading-specific applications and peripherals.
  7. Collaborate with IT teams to implement improvements and ensure system reliability.
  8. Participate in on-call rotations for critical system support.

Requirements:

Experience:

  • 1–4 years in a Desktop Support role, ideally in financial services or a similarly demanding environment.

Technical Skills:

  • Advanced PowerShell scripting to automate and optimize processes.
  • Strong knowledge of Windows operating systems and enterprise tools such as Active Directory and Office 365.
  • Familiarity with trading floor technologies and market data applications (advantageous).

Benefits:

A competitive salary up to $110,000 CAD per year, opportunities for career growth and development, and a collaborative and innovative work environment.



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