Bell Person/Porter

2 weeks ago


Toronto, Ontario, Canada Silver Hotel Group Full time
About the Role

We are seeking a highly motivated and customer-focused Bell Person/Porter to join our team at the Radisson Blu Hotel in Toronto's vibrant Harbourfront district. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Guest Services: Greet guests with a warm smile, provide assistance with luggage, and offer information about the hotel and local attractions.
  • Room Assignments: Escort guests to their rooms, provide an overview of hotel amenities, and handle guest inquiries.
  • Communication: Respond attentively and efficiently to all requests, actively seek feedback from guests, and take actions to resolve any issues.
  • Teamwork: Demonstrate a team-focused attitude, cooperate with fellow team members, and maintain a safe and responsible work environment.
Requirements
  • Experience: 1-2 years in a customer service role, preferably in a hotel environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in property management software.
  • Education: High school diploma or equivalent required.
  • Certifications: Class 'G' Driver's license and a clean Driver's Abstract.
About Us

Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. We are committed to delivering exceptional experiences by living our core values: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. We believe in outstanding hospitality and take seriously our obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.


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