Food Service Team Lead

4 weeks ago


Dartmouth, Nova Scotia, Canada Chatime Full time

Job Title: Food Service Supervisor

About the Role:

We are seeking a highly skilled Food Service Supervisor to join our team at Chatime. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our café, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities:

  • Requisition food and kitchen supplies to maintain a well-stocked inventory
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
  • Ensure that food and service meet quality control standards, adhering to health and safety regulations
  • Address customer complaints or concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and budgeting decisions
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement
  • Supervise and check the assembly of trays to ensure that all orders are accurate and complete

Requirements:

  • 5-10 years of experience in a supervisory role, preferably in the food service industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers
  • Strong problem-solving and leadership skills, with the ability to motivate and train staff
  • Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills

Working Conditions:

  • Fast-paced environment with a high level of activity and pressure
  • Combination of sitting, standing, walking, and standing for extended periods
  • Physically demanding role requiring manual dexterity and strength

Personal Suitability:

  • Client focus and excellent communication skills
  • Efficient interpersonal skills and ability to work effectively with staff and customers
  • Flexibility and adaptability in a fast-paced environment
  • Team player with a positive attitude and strong work ethic

Experience:

  • 1 year to less than 2 years of experience in a supervisory role, preferably in the food service industry
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 hours per week

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