Food Service Team Lead

3 weeks ago


Dartmouth, Nova Scotia, Canada Chatime Full time
Lead Food Service Team at Chatime
  • Education: Secondary (high) school graduation certificate or equivalent
  • Experience: 1 year to less than 2 yearsKey Responsibilities
  • Procure food and kitchen supplies in accordance with established protocols
  • Supervise and coordinate the activities of food preparation staff, ensuring seamless service delivery
  • Train staff on job duties, sanitation, and safety procedures to maintain a safe working environment
  • Monitor and maintain the quality of food and service, adhering to Chatime's high standards
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of inventory, repairs, sales, and wastage
  • Prepare and submit reports to management, highlighting key performance indicators
  • Supervise and inspect the assembly of food trays to ensure presentation and quality standards are metSupervision and Work Environment
  • Manage a team of 5-10 staff membersWork Conditions and Physical Capabilities
  • Work in a fast-paced environment with high pressure to deliver results
  • Combine periods of sitting, standing, and walking, with prolonged standing and physical activity required
  • Perform tasks that involve bending, crouching, and kneeling, with attention to detail essentialPersonal Suitability
  • Focus on delivering exceptional customer service and building strong relationships with clients
  • Demonstrate effective interpersonal skills, excellent communication, and flexibility
  • Work collaboratively as part of a team, with a willingness to take initiative and be dependable
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week

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