Food Service Operations Lead

1 month ago


Delta, British Columbia, Canada Sushi Wara Full time

Job Overview:

Sushi Wara seeks a highly skilled Food Service Operations Lead to oversee the daily operations of our restaurants. As a key member of our team, you will be responsible for ensuring seamless service delivery, maintaining high-quality food standards, and providing exceptional customer experiences.

Key Responsibilities:

  • Staff Supervision: Oversee and coordinate the activities of staff preparing and portioning food in a fast-paced restaurant environment.
  • Training and Development: Train staff in job duties, sanitation procedures, and safety protocols to ensure compliance with industry standards.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Quality Control: Ensure that all menu items meet our quality control standards, maintaining a consistent level of excellence in food presentation and taste.
  • Customer Relations: Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Scheduling: Establish work schedules to meet business needs, ensuring adequate staffing levels during peak periods.

Requirements and Qualifications:

  • Education: High school diploma or equivalent required; degree in hospitality, culinary arts, or related field preferred.
  • Experience: Minimum 3 years of experience in food service management, preferably in a supervisory role.
  • Skills: Strong leadership skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.

Compensation and Benefits:

  • Salary Range: $55,000 - $65,000 per annum, depending on experience.
  • Benefits: Comprehensive health insurance, paid time off, and opportunities for professional growth and development.


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