Food Service Operations Lead
1 month ago
Job Overview:
Sushi Wara seeks a highly skilled Food Service Operations Lead to oversee the daily operations of our restaurants. As a key member of our team, you will be responsible for ensuring seamless service delivery, maintaining high-quality food standards, and providing exceptional customer experiences.
Key Responsibilities:
- Staff Supervision: Oversee and coordinate the activities of staff preparing and portioning food in a fast-paced restaurant environment.
- Training and Development: Train staff in job duties, sanitation procedures, and safety protocols to ensure compliance with industry standards.
- Inventory Management: Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
- Quality Control: Ensure that all menu items meet our quality control standards, maintaining a consistent level of excellence in food presentation and taste.
- Customer Relations: Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Scheduling: Establish work schedules to meet business needs, ensuring adequate staffing levels during peak periods.
Requirements and Qualifications:
- Education: High school diploma or equivalent required; degree in hospitality, culinary arts, or related field preferred.
- Experience: Minimum 3 years of experience in food service management, preferably in a supervisory role.
- Skills: Strong leadership skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
Compensation and Benefits:
- Salary Range: $55,000 - $65,000 per annum, depending on experience.
- Benefits: Comprehensive health insurance, paid time off, and opportunities for professional growth and development.
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