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Retail Store Manager

2 months ago


Cambridge, Ontario, Canada Hilltop Family Store Full time
Retail Store Supervisor Job Description

Hilltop Family Store is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize returns and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and ensure that all staff members are aware of their responsibilities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements:
  • 1-2 years of experience in a retail environment, preferably in a supervisory role.
  • Excellent communication and leadership skills, with the ability to motivate and train staff.
  • Strong problem-solving skills and ability to work under pressure.
  • Attention to detail and ability to maintain accurate records.
Working Conditions:

This is a fast-paced environment that requires the ability to work under pressure and maintain a high level of attention to detail.

Language:

The primary language of this role is English.

Work Schedule:

This is a full-time position, with a regular work schedule of 40 hours per week.