Retail Store Team Lead

2 weeks ago


Cambridge, Ontario, Canada Hilltop Family Store Full time

Job Title: Retail Store Team Lead

About the Role:

We are seeking a highly skilled and experienced Retail Store Team Lead to join our team at Hilltop Family Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff, ensuring that they have the necessary skills and knowledge to excel in their roles
  • Order merchandise and manage inventory levels to meet customer demand
  • Authorize return of merchandise and resolve any issues that may arise
  • Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines
  • Prepare reports on sales volumes, merchandising and personnel matters to inform business decisions
  • Supervise and co-ordinate activities of workers, providing guidance and support as needed

Requirements:

  • 1-2 years of experience in a retail management role
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet deadlines
  • Attention to detail and ability to multitask

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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