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Retail Store Manager

4 weeks ago


Cambridge, Ontario, Canada Hilltop Family Store Full time
Retail Store Supervisor Job Description

Hilltop Family Store is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train or arrange for training of staff to ensure they have the skills and knowledge required to meet our high standards.
  • Order merchandise and manage inventory levels to ensure we have the right products in stock at the right time.
  • Authorize returns and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements:
  • 1-2 years of experience in a retail management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Attention to detail and ability to maintain accurate records.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.