Gas Station Retail Operations Specialist Lead

3 weeks ago


Vancouver, British Columbia, Canada EightSix Network Full time

Job Overview:

We are seeking a highly motivated and experienced Gas Station Retail Operations Specialist to join our team at EightSix Network. This is a fantastic opportunity for individuals who thrive in fast-paced environments and possess excellent leadership skills.

About the Role:

The ideal candidate will have 5+ years of experience in petroleum retail, preferably with a focus on operations management, customer service, and sales growth. A bachelor's degree or equivalent business experience is preferred. The successful candidate must be a collaborative individual who can work effectively with multiple departments, stakeholders, and team members.

Key Responsibilities:

  1. Lead the development and implementation of operational plans and strategies across all gas stations.
  2. Provide coaching and guidance to station operators on guest experience, brand standards, merchandising, and store operational infrastructure.
  3. Recruit, hire, develop, and retain top talent within the market to ensure adequate staffing levels at all corporate stores.
  4. Monitor and ensure accountability for all aspects of store operations, providing advice, coaching, and assistance to store management.
  5. Support dealers in executing company-wide initiatives that enhance the client experience.
  6. Maintain detailed documentation of non-compliance issues, discussions, and follow-up actions.

Required Skills:

  • Excellent leadership and communication skills.
  • Strong influencing and conflict resolution skills.
  • Comprehensive knowledge of requirements and provisions of dealer agreements.
  • Able to interpret and understand policies and procedures and relate them to others.
  • Proficient in Word and Excel.

Working Conditions:

  • 30-50% travel (overnight and daily travel required).
  • Must be comfortable working in a small company, fast-paced environment.

This role offers a competitive salary of $60,000-$80,000 per year, depending on experience, and a comprehensive benefits package.


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