Gas Station Retail Operations Specialist Lead
3 weeks ago
Job Overview:
We are seeking a highly motivated and experienced Gas Station Retail Operations Specialist to join our team at EightSix Network. This is a fantastic opportunity for individuals who thrive in fast-paced environments and possess excellent leadership skills.
About the Role:
The ideal candidate will have 5+ years of experience in petroleum retail, preferably with a focus on operations management, customer service, and sales growth. A bachelor's degree or equivalent business experience is preferred. The successful candidate must be a collaborative individual who can work effectively with multiple departments, stakeholders, and team members.
Key Responsibilities:
- Lead the development and implementation of operational plans and strategies across all gas stations.
- Provide coaching and guidance to station operators on guest experience, brand standards, merchandising, and store operational infrastructure.
- Recruit, hire, develop, and retain top talent within the market to ensure adequate staffing levels at all corporate stores.
- Monitor and ensure accountability for all aspects of store operations, providing advice, coaching, and assistance to store management.
- Support dealers in executing company-wide initiatives that enhance the client experience.
- Maintain detailed documentation of non-compliance issues, discussions, and follow-up actions.
Required Skills:
- Excellent leadership and communication skills.
- Strong influencing and conflict resolution skills.
- Comprehensive knowledge of requirements and provisions of dealer agreements.
- Able to interpret and understand policies and procedures and relate them to others.
- Proficient in Word and Excel.
Working Conditions:
- 30-50% travel (overnight and daily travel required).
- Must be comfortable working in a small company, fast-paced environment.
This role offers a competitive salary of $60,000-$80,000 per year, depending on experience, and a comprehensive benefits package.
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