Executive Director/General Manager

3 weeks ago


Mississauga, Ontario, Canada Sunrise Senior Living Full time
Job Title: Executive Director/General Manager

At Sunrise Senior Living, we are seeking an experienced and dynamic Executive Director/General Manager to lead our team in providing exceptional care and services to our residents. As a key member of our leadership team, you will be responsible for the overall leadership, management, and success of our community.

Key Responsibilities:
  • Financial Management: Prepare and adhere to the community budget, ensuring budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
  • Operational Decision Making: Secure and compare information from multiple sources to identify business issues and commit to an action after weighing alternative solutions against important decision criteria.
  • Customer Focus: Ensure that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities.
  • Quality Assurance and Regulatory Compliance: Strive for excellent quality care and service delivery and institute corrective action in a timely manner.
  • Business Development and Top Line Growth: Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position.
Qualifications:
  • College degree preferred; degree and management experience may be required per state/provincial requirements.
  • Administrator's License / certification may be required per state/provincial requirements.
  • Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community.
  • Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change.
  • Previous sales experience preferred, including building customer relationships, and resolving customer concerns.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about providing exceptional care and services to seniors, we encourage you to apply for this exciting opportunity.


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