Unit Supervisor

2 months ago


Blackfalds, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Unit Supervisor to join our team at McDonald's Restaurants. As a Unit Supervisor, you will be responsible for leading a team of kitchen and food service helpers to ensure the highest level of customer satisfaction and quality food preparation.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to ensure that they have the necessary skills and knowledge to perform their roles.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues promptly and effectively.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Reporting: Prepare and submit reports on sales, inventory, and other relevant metrics to management.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Environment: Fast-paced environment with standing for extended periods.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, newcomers, and refugees, as well as veterans and Indigenous people.

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