Customer Service Representative

2 weeks ago

Newmarket, Ontario, Canada Edo Japan Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist. As a key member of our crew, you will be responsible for creating legendary guest experiences during every customer transaction, every day.

Key Responsibilities:

- Engage and interact with customers to create an inclusive and legendary guest experience
- Master knowledge of our menu, promotions, and limited-time offers to respond to customer questions and make suggestions
- Accurately enter orders through our POS system, receive payments, and updates on customer orders
- Ensure the efficient flow of orders to and from the kitchen, with the correct priority
- Assist in the final preparation of dishes to ensure accuracy, temperature, and high-quality presentation before handing to the customer
- Resolve customer concerns and inquiries in a prompt and respectful manner
- Maintain a safe, clean, and clutter-free dining and work environment

What We Offer:

- Diverse culture and inclusive environment
- Free uniforms and company swag
- Flexible schedules to suit your needs
- Opportunities for advancement and career growth
- Employee discounts on our delicious menu items

How to Apply:

Interested candidates can apply through Indeed or visit our Edo careers page at www.edojapan.com/careers.

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