Workforce Security Screening Consultant

3 weeks ago


Toronto, Ontario, Canada Scotiabank Full time

Is this role right for you?

In this role, you will champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

  • Initiate ongoing screening for active workers as required.
  • Collaborate with key stakeholders throughout the workforce security screening process.
  • Assess and interpret the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalate as required.
  • Conduct Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required).
  • Monitor, track, and report on WSS activities and KPIs to identify trends and program improvement opportunities.
  • Train new team members on processes and procedures. Continuously improve the training experience and update desktop procedures, training guides, and job aids as necessary.
  • Ensure proper usage of knowledge management and case management tools to effectively respond to, document, and monitor WSS activities.
  • Determine and communicate start dates as required.
  • Prepare rescind offer correspondence and track candidate status in Success Factors.
  • Connect with candidates for supporting documentation as required.
  • Act as a subject matter expert on WSS and Work Permit activities and attend regular meetings with key stakeholders to support program updates.
  • Seek opportunities to improve departmental processes and customer service by identifying service deficiencies and recommending solutions to Senior Manager, Hiring & Onboarding.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

We're looking for individuals who are fluent in French (written & verbal), have a post-secondary degree in Human Resources or a related field, and possess a CHRP designation (or are in pursuit of one). Additionally, we require knowledge of HR transactions, a risk management mindset, and a deep understanding of Bank policies and procedures.

What's in it for you?

As a member of our team, you'll have the opportunity to work in a forward-thinking and collaborative environment, surrounded by innovative thinkers. You'll also have access to internal training to support your growth and enhance your skills, as well as an inclusive working environment that encourages creativity, curiosity, and celebrates success.



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